Thanksgiving Weekend Support

November 26th, 2009

Valued Hosters -

As usual, support will be available 24 hours a day, even during this Thanksgiving Holiday here in the United States. We are also working on expanding our livesupport (live chat) hours for your convenience!

For those who celebrate the holiday, we hope you have a fun and happy Thanksgiving, and as always, we are very grateful to be your web hosting provider. Thank you!

(Gobble gobble)

- Mark Mutti
Owner, PhireFast.com

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ATTENTION Verizon DSL Subscribers

October 13th, 2009

107309-Verizon_logoWe have received a large amount of Support Requests today from Verizon DSL Subscribers over the last 36 hours.

After our own research, and communication with other web hosting and email providers, we have confirmed that Verizon has started blocking Port 25 (SMTP) access on their platform.

For many years, PhireFast has run an SMTP Relay on Port 26 for our clients facing this restriction from their ISPs, which until now has mainly only been AT&T DSL and Earthlink.

The Fix: Simply access your email program’s settings and change your POP3 email account’s SMTP port from 25 to 26 and you should be alright. IMAP platform users are not affected by Verizon’s switch-over.

The Reason: Many ISPs block port 25 to prevent the transit of spam on their network. By blocking access to this common port, one extra layer of “protection” (or so they say) is added to their network.

As always, please feel free to ask us for help by submitting a Support Request.

Thank you for hosting with us!

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Libpurple Users: Update ASAP!

August 21st, 2009

Pidgin Vulnerability
For users of the awesome instant messaging client Pidgin, you should have a look at this and update your libpurple library when possible.

Just download and install the latest version of Pidgin. It will automatically upgrade your current version.

US-CERT Emailed today:

Pidgin has released a security advisory to address a vulnerability affecting libpurple. This vulnerability is a buffer overflow that may allow an attacker to execute arbitrary code. Libpurple is used by multiple instant messenger (IM) programs including Adium and Pidgin.

IM applications that use libpurple may distribute it as a part of their security updates. Users are encouraged to update affected IM software as soon as possible. A partial listing of IM programs that implement libpurple can be found in the “What is libpurple?” webpage on the Pidgin website. Additional information may be found in the US-CERT Vulnerability Notes Database.

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